shipping & local delivery policy

Shipping Policy

Processing Time: 

Orders are processed within 2-4 days after payment is received.

All orders are freshly made and require 2-3 business days to process before shipping

Custom orders or large batches/quantities may require additional processing time.

Shipping Rates & Delivery Estimates: 

Shipping costs are calculated at checkout based on weight and location

Estimated Delivery Times  (USPS Priority Mail & First Class Mail)

Standard Shipping

Local: 2-3 business days

Domestic (U.S.): 2-5 business days

Express Shipping   (USPS Priority Mail Express)

Overnight - 2 days 

Fastest option

Please Note 📌

- Delivery times are estimates and not guaranteed.

- We are not responsible for carrier delays, including those cause by weather, holidays, or unexpected service disruptions. 

- Once an order is shipped, tracking information will be provided, and recommend monitoring your package/order for any updates.

Standard Orders: sourdough loaves, cookies, brownies, & etc (2-3 business days)

Custom Orders: custom amounts, large orders, specialty items, & etc (2-6 business days)

Local Delivery Policy

We offer local delivery for customers within 8 miles of our home bakery. Delivery charges and estimated times will vary based on location and shown at checkout.

Delivery Areas: Local delivery is available within a 8 mile radius of San Diego,CA. For areas outside of San Diego and said mile radius, please contact us to discuss shipping options.

Delivery Fees: Delivery fees are calculated based on the distance from our home bakery and the size of your order. You will be notified of the exact cost at checkout. 

We do most of local deliveries through Roadie a door-to-door delivery service for the San Diego area. 

Delivery Timeframe

Standard Local Delivery: 

Typically delivered 2-3 business days after you order is processed, based on availability. 

Express Local Delivery:

 If you need your order sooner, we offer an express option for next day delivery (no same day deliveries) depending on availability and order quantity. 

Once again as said “For smaller orders at least 2-3 days in advance notice is needed. For medium to large quantities, at least 2 - 3 weeks in advance is also needed. This gives me a great layout to manage your orders”

Order Status & Updates: 

Once your order is processed and dispatched for local delivery, we will send you an email or text notification with the estimated delivery window. 

- You will be updated about the delivery time and any potential delays.

- If there are any issues with delivery, such as weather disruptions or traffic delays, we will notify you promptly.

Delivery Confirmation:

Once your order has been delivered, we will send you a conformation email, or if requested, we can provide a delivery photo for proof of successful delivery.

Unfamiliar with our Return and Refund policy? Check out:https://thecravecompany.co/return-%26-refund-policy